Dan Shipper (of Firefly, a screen sharing application) writes on his blog about product design and sales, after a meeting with Jason Fried. The only two people who can give you real feedback about your product are people who just purchased it and people who just canceled.
We are all artists now, by Seth Godin. “We built this world for you. Not so you would watch more online videos, keep up on your feeds, and LOL with your high school friends. We built it so you could do what you’re capable of. Without apology and without excuse”
The perils of best practice. Companies try to emulate their most successful peers, whether for developing new products or running efficient supply chains. But are all successful practices equally appliable?